Quality policy

1. General information about the website owner.

1.1. In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce («LSSI»), the following circumstances are hereby stated:

1.2. The owner of www.sapa.es («Website») is «SAPA PLACENCIA, S.L.» («SAPA» or the «Website Owner», interchangeably), with registered office in Andoain (Guipúzcoa), Polígono Bazkardo, Carretera Nacional 1, s/n, with NIF B-81363657. The contact telephone number is 943304204, and the email address is lopd@sapa.es.

2. Access and conditions of use of the website.

2.1. Use of the Website is free and open, subject to the User’s connection costs through the corresponding telecommunications network, provided that the User complies with the terms of this Legal Notice, current legislation, good customs, and generally accepted behavior on the Internet. By accessing and using the Website, the User expressly declares that they have read, understand, and unreservedly accept the Legal Notice, as well as the Privacy Policy in force at all times. If the User does not accept the terms and conditions of use described below, they must refrain from using the Website.

2.2. Visiting the Website does not necessarily imply that the User must register or provide personal data. However, if in any case the User provides personal data, they will be informed in advance of the processing conditions in accordance with the Website’s Privacy Policy.

2.3. If the User is provided with a password, the User shall be solely responsible for its safekeeping and proper use. The User undertakes to use it diligently and confidentially, and shall not transfer its use to third parties. The User shall be liable for any unlawful use of the services provided on the Website by any illegitimate third party who misuses the password for such purposes due to careless use or loss of the password by the User.

2.4. The Website provides the User with access to a wide range of information, services, or data (hereinafter, the «Content») on the Internet belonging to SAPA or its licensors. The User undertakes to make appropriate use of the Content and other services that SAPA offers through the Website.

2.5. The use of the Website for purposes that harm the property or interests of SAPA or third parties, or that in any way overload, damage, or render useless the networks, servers, and other computer equipment (hardware) or computer products and applications (software) of SAPA or third parties, is expressly prohibited. Likewise, SAPA reserves the right to temporarily or permanently interrupt any of the services provided through the Website without prior notice, as well as the right to terminate the relationship with the User if any abnormal use is detected.

2.6. The User agrees to make appropriate use of the Content that SAPA offers through the Website. For merely illustrative purposes and without being exhaustive, the following behaviors are considered inappropriate uses of the Website and, therefore, prohibited:

(i) Reproducing or copying, distributing, allowing public access through any form of public communication, transforming or modifying the Contents unless authorized by the owner of the corresponding rights, or unless legally permitted.

(ii) Any action or use of the Contents that may constitute an illicit, illegal activity, or one that is contrary to good faith and public order.

(iii) Disseminating content or propaganda that is racist, xenophobic, pornographic, illegal, or that advocates terrorism or violates human rights.

Damage to the physical and logical systems of SAPA, its suppliers, or third parties, such as, for example, the spread of computer viruses or any other physical or logical systems that may cause the aforementioned damage, as well as any other impairment of the functionality of the service.

(ii) Attempt to access and, where applicable, use the email accounts of other users and modify or manipulate their messages.

(iii) Use the Content and, in particular, information of any kind obtained through the Website to send advertising, communications for direct sales purposes, or any other type of commercial purpose, unsolicited messages addressed to a plurality of people regardless of their purpose, or disclose such information in any way.

3. Intellectual and industrial property rights.

3.1. SAPA is the owner or has the corresponding license to the intellectual and industrial property rights of the Website, as well as the intellectual, industrial, and image rights over the content available through it (including, but not limited to, images, sound, audio, video, software, or text; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access, and use, etc.), and consequently enjoys the protection provided for in the applicable regulations on industrial and intellectual property. The design, images, maps, graphics, trademarks, labels, distinctive signs, or logos of SAPA, frames, banners, the software and its various codes, source, and object, of this Website are the property of SAPA, which legitimately holds the exclusive exploitation rights over them.

3.2. Under no circumstances should the User’s access and browsing imply a waiver, transfer, license, or assignment of all or part of said rights by the Website Owner. Users may make private use of the Website and the Service, although under no circumstances may they make commercial use of the same, nor alter its elements, reproduce them beyond their private use, distribute them, or communicate them publicly.

3.3. In this regard, it is prohibited to delete, evade, or manipulate the copyright notice and any other data identifying the rights of the Website Owner, as well as the technical protection devices, digital fingerprints, or any information and/or identification mechanisms that may be included on the Website.

3.4. Users accessing the Website may not copy, modify, distribute, transmit, reproduce, publish, assign, or sell the aforementioned elements or create new products or services derived from the information obtained, without the express written authorization of SAPA or, where applicable, the corresponding rights holder. Viewing and uploading is authorized solely for the User’s personal, non-commercial use, and may not be extended to third parties or entities.

4. Disclaimer.

4.1. Disclaimer of liability for inaccuracy or falsity of data provided by the User.

SAPA shall not be liable under any circumstances for any inaccuracy, falsity, or lack of truthfulness of personal data and information provided by Users for registration on the Website.

4.2. Disclaimer of liability for misuse of the Website.

SAPA shall not, under any circumstances, be liable for damages of any kind arising, directly or indirectly, from failure to read the Legal Notice or from failure to comply with the obligations established therein.

4.3 Disclaimer of liability for the operation of the Website.

SAPA does not guarantee the complete updating, accuracy, and/or availability at all times of the Website or the services provided through it. However, it states that it has adopted all necessary measures, within its capabilities and the current state of technology, to guarantee the continued operation of the Website and prevent the existence and transmission of viruses and other harmful components.

The services provided through the Website may be interrupted due to various circumstances. In such cases, SAPA is not liable under any circumstances for any damages that the interruption, suspension, or unavailability may cause to the User or their equipment.

The User accepts that use of the Website is at their sole risk and that SAPA is not liable for any damages caused that may arise from the lack of availability or continuity of the Website, access failures, breaches of its security systems, suitability for a particular purpose, or fulfillment of the User’s expectations or needs.

4.3 Disclaimer of liability for content hosted on web pages accessible from the Website.

SAPA does not guarantee the accuracy, quality, reliability, or morality of the data, programs, information, or opinions, regardless of their origin, circulating on its network or on the networks that the User may access through the Website and that are beyond its control and/or control.

In the event that the Website may contain links to other portals not managed by SAPA, SAPA declares that it exercises no control over said portals or websites, nor is it responsible for their content or privacy policies. The User assumes sole responsibility for browsing them.

No link may be established to the Website from any other website without the prior and express consent of SAPA.

5. Modification of the general conditions of use.

5.1. These General Terms of Use may be modified at any time by SAPA, by making an updated version of the Terms and Conditions in force at any given time available to the User on the Website. The User’s use of the Website constitutes acceptance of the General Terms and Conditions of Use, the Legal Notice, and the Website’s Privacy and Cookies Policy in force at any given time.

5.2. Users acknowledge that SAPA may, at any time, modify these Terms and Conditions or introduce new terms and conditions of use by posting them on the Website, and may even cancel the service, providing advance notice on the Website whenever possible. It is the User’s responsibility to periodically check the General Terms and Conditions of Use, the Legal Notice, and the Website’s Privacy and Cookies Policy to stay informed of any changes.

6. Legal regulations and applicable jurisdiction.

6.1. The Legal Notice of this Website and, specifically, the Privacy Policy have been drafted in accordance with the applicable legislation on the subject, especially data protection regulations and the LSSI (Spanish Law on the Use of Personal Data), and may be reviewed and modified at any time to adapt to any changes in current legislation. In such case, the new content will be applicable from the moment it is published on the Website, making it accessible to its Users.

6.2. Use of the Website, including User access and navigation, is free of charge and implies compliance with the Privacy Policy and Legal Notice of this Website and with the applicable Spanish legislation.

6.3. Any controversy or conflict that may arise as a result of the use of the Service will be resolved in accordance with current Spanish legislation, subject to the jurisdiction and competence of the Courts and Tribunals of San Sebastián, expressly waiving any other jurisdiction or venue that may apply by law.

6.4. SAPA will pursue any breach of these terms and conditions, as well as any misuse of the Website, by exercising all civil and criminal actions available to it under the law.

7. Procedure for reporting infringement of rights.

7.1. Without prejudice to the obligation assumed by Users to comply with applicable regulations regarding intellectual and/or industrial property rights, as well as any other regulations, SAPA intends to establish the necessary mechanisms to safeguard the rights of third parties.

7.2. In accordance with the foregoing, in the event that any User considers that the Content violates their intellectual and/or industrial property rights, as well as any other regulations, or becomes aware that the links included on the Website lead to pages whose content or services are illegal, harmful, degrading, violent, or immoral, or in the event that they believe that any of the content provided or statements made by other users is inappropriate or violates any regulations, they may contact SAPA indicating the following:

1. Declaration from the User stating that a certain content, statement, or material (image, audio, video, etc.) incorporated into the Website infringes their intellectual and/or industrial property rights, as well as any other regulations.

2. Description and location of the content in question.

3. Explanation of the procedure or cause of the violation of intellectual and/or industrial property rights, as well as any other regulations.

4. Identification of the object protected by intellectual and/or industrial property rights, as well as any other regulations.

5. Necessary contact information so that SAPA and/or the allegedly infringing User can send the corresponding response. The notification must be sent to the following address: lopd@sapa.es. SAPA’s receipt of the communication provided for in this clause will not imply, pursuant to the provisions of the LSSI, effective knowledge of the illegal nature of the activities and/or content indicated by the reporting party, which must be assessed by the competent courts.

LOGO SAPA_RGB
LOGO SAPA_RGB

SAPA 2026 © Todos los derechos Reservados